At Ata Technologies, your satisfaction is our top priority. We strive to provide you with the best technology products and support. If, for any reason, you are not completely satisfied with your purchase, our return policy is here to ensure a smooth and transparent process.
Eligibility for Returns
- Products can be returned or exchanged within 7 days of purchase.
- The item must be unused, undamaged, and in its original packaging (including box, manuals, accessories, and warranty cards).
- A valid purchase receipt/invoice is required for all returns.
Non-Returnable Items
- Products that have been physically damaged, mishandled, or altered after purchase.
- Software, licenses, and digital products once activated.
- Items purchased on special promotions, clearance sales, or discounts (unless defective).
Return Process
- Contact our customer support team at 📞 +92 340 8480170 or ✉️ atatechnologies.0@gmail.com within the eligible period.
- Provide order details and reason for return.
- Once approved, bring or ship the product to our store location:
📍 Ata Technologies Laptop Store – [Insert Address] - Our technical team will inspect the product before approval of return or exchange.
Refunds
- Approved refunds will be processed through the original payment method within 7–14 business days.
- Shipping or handling charges (if any) are non-refundable.
Exchanges
- Customers may choose to exchange their product for another of equal or higher value (price difference must be paid).
- Exchanges are subject to product availability.
Defective or Damaged Products
- If you receive a defective or damaged product, please notify us immediately (within 24 hours of delivery/purchase).
- We will arrange a replacement or repair at no extra cost, depending on the manufacturer’s warranty policy.
Contact Us
For any questions or support regarding returns:
📞 +92 340 8480170
✉️ atatechnologies.0@gmail.com
🌐 www.atatechnologies.pk
✅ Ata Technologies – Building Trust with Technology